Policies

24 hour notice is required for cancellation for non-emergencies, otherwise, payment in full is required.

Arriving 15 minutes or later than appointment, the appointment must be rescheduled. 

Policies

AVIVA’s policies have been designed to ensure you enjoy a truly peaceful and relaxing visit. So to enhance the enjoyment of your treatments, please assist in upholding these policies:

  • All sessions are by appointment only.
  • Please arrive in advance of your scheduled appointment. Unfortunately, late arrivals cannot receive an extension of scheduled treatment time, as the appointment time was allocated exclusively to you for that time frame.
  • To insure a stress free experience, please turn off your cell phone or pager. We want you to fully feel the peace.
  • Cancellations: It is understood that occasionally you may have to cancel your appointment. However, to avoid charges, please honor the 24-hour advance notice cancellation policy. With THE PLAN clients, the session is deducted from the package. If  you are unsure what constitutes an emergency, give me a call and ask. Some issues are a lack of planning.
  • THE PLAN is a set of prepaid discounted sessions of 5 months, which are not refundable. THE PLAN is not shared; it is for one person only.
  • THE PLAN cannot be sold as a gift certificate given that it is a 5 month plan and gift certificates, by Federal Law, are for 5 years.
  • Gift Certificates are for 5 years, must be treated like cash and are not refundable under any circumstances, though may be given to another. To redeem a gift certificate you must have the gift certificate, otherwise cash, check or credit card will be accepted to pay for the appointment session.
  • For all massage and bodywork sessions, you must be 18 years of age and older or accompanied by a parent or guardian. Young children cannot be left unattended while at AVIVA.
  • In order to fully take advantage of the therapeutic value of massage, some suggestions may be made to assist you in your well-being plan and to enhance the session’s results.
  • I, Linda L. Strickland, as a licensed massage therapist, do not diagnose or prescribe; I do sometimes make referrals to another healthcare practitioner to assist you in furthering your healing journey.
  • I reserve the right to refuse treatment to anyone. I may terminate your treatment, without a refund, for any use of inappropriate language or actions. This is the office of a licensed massage therapist, a healthcare profession who is also a practicing well-being practitioner of several other modalities, as well as an ordained minister of the Universal Life Church.
  • Payment Information: AVIVA-Blissful Unions of HeartLight Enterprises, LLC,  accepts personal checks, cash and all charge-debit cards.